About Us

Let us connect you to what’s next.

The BLACKROC team is made up of people from all walks of life, united by a common mission. We believe the best work happens alongside people you enjoy being around—those you can have genuine conversations with and trust. A great team is the foundation of our success, and in this industry, the team that gets things done is the one that delivers outstanding results for its customers. We always strive to be known as approachable, friendly, and professional.

Our Values

Collaboration is our catalyst, we play as a team

Great minds don't always think alike, but that's our edge

We measure success by the difference we make

We respect our strength is in our differences - and our unity

Our excellence is in showing up, owning it, and always striving for better

Why partner with us?

Your business and career goals are unique, and your hiring or job search needs aren’t one-size-fits-all. Whether you're looking for the perfect candidate or the right career move, you need a recruiter you can trust to make the process seamless. While it might seem like magic when the right opportunity or person appears, the best recruiters follow a rigorous process—minimising risk, maximising success, and ensuring the right fit for both businesses and professionals.

5.0 rating from 530+ reviews

Join our team

We don’t often go to market for new recruiters, but when we do, we look for the right people—not just experience. If you have no recruitment background, that’s perfectly fine, but you must be ready to start from the ground up and learn the game inside and out, it takes time. To be a great recruiter, we believe you first need to be a good person. Strong communication and relationship-building skills are key to gaining trust with clients and candidates. Resilience and drive are essential in this fast-paced industry, where handling rejection and staying motivated is critical. Sales and negotiation skills help you present opportunities in the best light and secure top talent. Curiosity and market awareness keep you ahead of industry trends, while attention to detail and organisation ensure you manage your work efficiently and deliver outstanding results.

Meet
the team.

The BLACKROC team focus on delivering a service that reflects our company values in our work and in the community. We do this by living out these values in our professional and personal lives, which we believe has helped us to be successful as individuals and as a group.

"Jason's unique, strategic guidance and deep industry knowledge were instrumental in helping us identify and secure a visionary CEO who has already transformed our company's direction and market position. His approach to understanding our unique challenges and culture ensured we found a leader who not only brings exceptional expertise but also embodies the values that are now redefining our organisation."
James W
Founder and Managing Partner
Jason Roulston
Managing Director
Jason Roulston is a seasoned recruitment executive and serial entrepreneur with over a decade of experience in the Australian recruitment industry. As the Managing Director of BLACKROC, he has led the company from its inception, growing it into a leading provider of digital and IT recruitment services. Under his leadership, BLACKROC has expanded its offerings to include permanent, contracting and project recruitment across various industry sectors. His expertise lies in executive search and recruitment, particularly within the technology sector, where he has established a reputation for delivering exceptional outcomes for his clients.
Melissa Occhipinti
Director | Contingent Workforce
With 26 years of experience in technology and digital recruitment, Melissa Occhipinti is a highly respected leader in the Australian staffing industry. Based in Brisbane for her entire career, Melissa has built a reputation for deep market knowledge and a strong network within the local talent pool. As Director of Contingent Workforce at BLACKROC, she leads the strategic direction and delivery of contingent recruitment services, specializing in the government and enterprise sectors. Known for her commitment to fostering long-term relationships and providing exceptional contractor care, Melissa plays a key role in BLACKROC’s success and reputation as a trusted partner to our clients.
Jordan Ricketts
Partner | IT & Digital
With over 10 years of experience in IT and digital recruitment, Jordan Ricketts is a trusted Partner at BLACKROC, known for his deep understanding of the software engineering and development space. He specialises in connecting high-performing professionals with leading technology teams across Brisbane.

Jordan’s relationship-first approach and strong market knowledge have made him a go-to advisor for both clients and candidates navigating the fast-moving tech landscape.
Natalie Keam
General Manager | Recruitment Services
With over 19 years of experience in recruitment, Natalie Keam is a highly
respected leader in technology and digital recruitment. As General Manager of
Recruitment Services at BLACKROC, she leads the delivery of both permanent
and contract recruitment solutions. Natalie brings deep expertise in contractor
workforce solutions, having successfully partnered with enterprise and
government clients to meet complex resourcing needs.

Known for her hands-on approach and unwavering focus on delivery and
relationship management, Natalie consistently ensures exceptional outcomes
for clients and contractors alike. Her leadership continues to enhance
BLACKROC’s reputation for excellence in contingent workforce delivery.

What our collaborators say about us

"I recently completed my first contract with BLACKROC, standing in for an IT Manager who was on leave. I found the job itself to be a great fit for my skills and the BLACKROC consultant was very supportive throughout the whole process. As someone who has contracted in IT for quite some time, I can unreservedly state that my experience working with BLACKROC was excellent and I would happily work with them again."
David G
"I can't recommend the team at BLACKROC highly enough! I recently engaged with Kacey and Jordan for an exciting opportunity and was very impressed with their professionalism from the initial engagement, through the interview process and towards its conclusion. While many job seekers experience little or no communication from recruiters after applying for roles, Kacey went out of her way to keep me informed throughout the entire process, with supportive pep talks via phone and email, to ensure I was able to put myself forward in the best possible light. For employers seeking the best talent, or job seekers looking for that perfect role, the team at BLACKROC are second to none with their diligence, care and communication!"
Fred R
"Jordan Ricketts from BLACKROC was on point in helping me to secure a software engineering contract in a currently slow market. He made the process smooth and easy with no bottlenecks or issues. I would highly recommend Jordan and the BLACKROC team."
Adrian P
"I had the pleasure of working with Jordan recently. He took the time to understand my skills and career goals, provided valuable insights, and kept me well-informed throughout the process. Jordan’s professionalism and genuine care made the experience seamless and stress-free."
Benjamin L
"Kacey was super easy and lovely to work with. I could not be happier with my new job. All communication was clear and efficient. Thank you!"
Paige B
"Really great recruitment agency with a personal touch - attentive and on the ball with things."
Holly C
"I recently had the pleasure of working with Jason from BLACKROC. He kept me updated on every step from start to finish. Beyond the professional aspect, Jason was also very personable and easy to talk to. We had a couple of good conversations throughout the process, which I really enjoyed and made my experience even more positive. Thank you Jason, I appreciate your help!"
Emanuel K
"Jason helped me update my resume and assist me in looking for work as part of BLACKROC's International Women's Day initiative. Jason's experience and insight into industry trends was instrumental in revitalising my resume. Jason referred me to Jaden, a friendly and helpful recruiter who connected me to an employer. Jaden was very helpful in coordinating with the employer and giving effective tips on how to handle interviews."
Yena P
"I had an outstanding experience with BLACKROC Recruitment, thanks to Jaden and Jordan's exceptional support throughout my job search. From the very beginning, they were professional, communicative, and genuinely invested in understanding my skills and career goals. Their guidance and insights made the entire process smooth and stress-free, leading me to a great opportunity. I highly recommend BLACKROC to anyone in the tech industry looking for their next role. Their industry expertise, personalized approach, and dedication to finding the right fit truly set them apart. Thank you, Jaden and Jordan, for your incredible support!"
Nigel X
"Jaden and Jordan were great to work with and helped me land a new role. They had great communication, checked in with my regularly and accommodated my tight deadlines well."
Adam N

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